Dealings with Debeo Debt Recovery... watch this space

[whitebakecase]

So I have been making regular payments towards my water bill with Seven Trent. They originally offered me a payment plan, which I chose to ignore, although Ive been making payments towards the bill as and when I can afford it. Seven Trent have now decided, after months of threats, that they have too many toys and need to throw them out of their pram.

Today I've had a call from Debeo Debt Recovery, I dont have any idea how they got my number, the call went something like this:

"Hello is this Mr ***"
"Sorry theres nobody here by the name mister"
"Ok then is this Mr Neil ***"
"Nope, theres nobody here called mister"
"Ok then is this Neil"
"Ah yes, thats me how can I help"
"My names sharon from debeo debt recovery, we're a subsidiary of seven trent and we've been authorised to collect a debt, can you confirm your first address line and your postcode"
"No"
"Why not"
"Because I dont have to"
"In that case I cant discuss the account"
"hmmm, what account"
"The money that we are trying to recover on behalf of seven trent"
"Ok, can you send me a copy of the contract that I signed with yourselves?"
"We dont need one"
"Oh right, you dont need a contract in order to extract money from me?"
"No, we've been given authority by seven trent"
"Oh I see, who's given you authority over me?"
"Seven trent did"
"Oh perhaps you can get them to confirm that authority before I discuss this 'account' with you then
"You'll be hearing from us by post in due course... theres no need to be difficult and I dont have to accept that tone... click...brrrrrrrr"

So, I'll keep you posted as to developments, in the meantime I'll continue to make payments to Seven Trent (who my contract is with) and not these chancers. Damn that felt good

[Jayen4]

Very good...... The 'minions' just don't get it,do they ??

[delbertwilkins]

Laughable debt collection tactics.
Next time, why not ask them if Severn Trent has a contract with Mr xxx as well.

[whitebakecase]

thanks for the support folks, this will be the 3rd time I've took on a fight with the "system", first it was ATOS, then social services, now this, seems like everyone wants a go, well by rights I should be totally drained of energy but I aint gona let these fools pick on me

[whitebakecase]

quick update, debeo gave up hope and now its Wescot on the case. I have til March 11th to settle my £35 debt..ooooooh panic

[whitebakecase]

So heres the latest threat from Wescot:

IMAG1275.jpg

And heres my response, I havent printed it yet but you get the jist:

IMAG1276.jpg

IMAG1277.jpg

[whitebakecase]

if i'd have had this letter a couple of years ago I'd have panicked, hid the letters, "buried my head" and probably lost sleep, but its thanks to you guys, this forum and the awakening its prompted in me, and your supportive comments and advice, now I simply laugh and publicise all said correspondence. Its actually quite comical how each time I get a "NOTICE" from these nob heads that the outstanding amount is lower than the last. I wonder if I'll get another when my balance is zero...?