Mr A wrote:A freind of mine has just recieved a letter from yorkshire water stating they have applied to the dwp to make deductions from her benefits without her permission. Is this legal? They originally told her she would have to pay £80 a month which she explained she couldnt afford and payed them £5 a week which is what she pays for her electric. Is there anything she can do? I pay £80 a month for internet, tv and phone? 20 quid a week for water is a joke!
As the above amount remains outstanding i have asked the department for work and pensions to make direct payments for your water charges from your benefit.
By paying from your benefits through the Water Direct Scheme, you wil no longer be troubled by further letters from us and you will avoid further action that could add expensive costs to your account.
These payments will cover your ongoing water service charges and also include a weekly deduction towards your arrears.
If the department of work and pensions include you in the scheme they will tell you how much will be taken and when the deductions will begin. If you are not included on the scheme i will contact you.
umbongo82 wrote:It is legal. Have a read of this: http://www.dwp.gov.uk/docs/tpp-new-creditor-guide.pdf
The Social Security Administration Act 1992 s.187 says that cetain benefits are inalienable,which then refers to s.122 of Social Security Benefits and Contributions act 1992.
If your going to give advice,make sure it's right eh?
SilentDiver wrote:umbongo82 wrote:It is legal. Have a read of this: http://www.dwp.gov.uk/docs/tpp-new-creditor-guide.pdf
Just because it's the DWP's policy doesn't make it legal, nor does it exempt them from the Data Protection Act or the UN Human Rights Charter. If my company policy was to murder non-paying clients in cold blood I don't think I'd get away with it by just saying I could in a PDF file and putting it on the web.
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