SIMPLIFIED VERSION IN 9TH POST BELOW !!!
Dear fellow funsters,
Just joined up to inform you all of my letter-lobbings regarding a BT 'debt'. (Also relates to success with disputed gas bill DCA, and another 'credit card' one.)
I am a fairly-long-term-unemployed muso surviving on 'jsa'. I moved into a newish rented flat around 19 months ago with no option other than to pay BT an extortionate 'new connection fee' of some £125, despite having been a 'customer' of theirs for at least a decade previously. Due to skintness I had to pay the minimum via monthly direct debit, never quite catching up with what I 'owed' this lovely company.
Some time after the mandatory 12 months 'contract' had expired, I decided to save money by switching to another provider, leaving some £60 outstanding 'debt owed' to BT. That's ok, I thought: Forget about that one - I wanted to rent
the line, not buy
So I proceeded to ignore a couple of letters they sent, not least because I found them more than a tad impolite.
Then, a short while later, (circa 26th August) I received one from a bunch of twerps calling themselves 'Consumer Credit Services' which was downright rude
, and not a little threatening in tone, in which the £60-odd had magically grown to £80-odd! And the silly phonecalls/messages began, which I ignored.
Brilliant! I thought. I can now continue to practice sending Veronica's template: Notice of Request To Cease Harrassment
, a copy of which I'd sent to CSL a week before. (Link at foot of post.) This went 'Recorded, signed for' on 1st September 2009.
A few days later I received another form letter dated 2nd September 2009 from another bunch of twerps calling themselves S C Gray Solicitors Limited in which the £80-odd had miraculously now become £160-ish!! Funnily enough (!) they appear to occupy a 'suite' in the same building as CCS. And they like using the word 'may' a lot in their threats of 'court action' and so-on and such-like.
Despite the fact that this had obviously come from the same bunch, and had clearly crossed in the post with my Notice of Request To Cease Harrassment
, I decided to play safe by replying with my Warning: Request Under the Civil Procedure Rules
copied from this very forum http://tpuc.org/forum/viewtopic.php?f=38&t=3603
with huge thanks to tigereyes. This second letter was lobbed at them (recorded again, of course) on 9th September 2009.
Imagine my surprise and delight, when the following morning (10th. Sept) I received the following, a proper letter sent first class:-
"S C Gray Sol . . . etc
8th September 2009
RE: OUR CLIENT - BT GROUP PLC
We have been passed your letter addressed to Commercial Credit Services dated 1st September 2009 which unfortunately crossed with a letter sent to you by this firm.
We can confirm that your letter has been passed to our client, BT Group plc due to the contents and we confirm we were not aware of any dispute on this matter and have therefore closed our file.
We confirm that we will not write to your (sic) further.
Yours . . . etc."
This is clearly a reply to my original Notice of Request To Cease Harrassment
to 'CCS', courtesy of Veronica, (link below) to whom I am hugely grateful.
Of course, it remains to be seen what BT will do now. 'CCS's solicitors have, incidentally, forwarded my Notice of Request To Cease Harrassment
, which was specifically addressed to 'CCS'
, to BT. This notice was clearly not intended for either the solicitors or BT. It shows how little attention they actually paid to the contents. And
I never mentioned anything about 'dispute' - don't know where that
However, as a result of Veronica's template, all silly phonecalls have ceased, and no more letters
from 'CCS'. Whoopee!!!
I'd also sent copies to 'CSL' and 'Buchanan Clark + Wells' around the same time, and ain't heard from them since either . . .
Fingers crossed, and I'll keep you posted.
Link to the templates courtesy of Veronica: Chapman is http://templates.fmotl.com/
(I used the top one - simply follow her instructions.)
More power to all your efforts,
Franz-KSIMPLIFIED VERSION IN 9TH POST BELOW !!!