Things you can do about Rossendales,
Most important of all "DONT PANIC" treat them as a door to door sales man, and remember they DO NOT have any power over you.
If your in when they come round, keep them at the door and DO NOT let them in but im sure you know this. They have no rights over you unless you give them it """concent""" DONT DO IT.
They have taken your debt over from the principal and as such there is NO contract with you or them..
If you go to, Sharing information with debt collection companies,
http://www.tpuc.org/forum/viewtopic.php?f=17&t=22308 you will see how they work and how much they get paid every time they call or come round..
You could also put all your assets in a " irrevocable living trust agreement " google it and find one that suits you, edit it if you need to.
If they send you any letters always respond to them with a NOTICE of non compliance, on demand of proof on contract, once you have done all this? DONT open them and send them back, " return to sender "
Stay cool, and remember they have NO power over you.
All the best ..